I received an update from Kelly Messman at Bed Bath and Beyond regarding the Yankee Candle Order.
Dear ATTIL
As promised, here's an update on your Yankee Candle order.
Based on the latest information that we received from Yankee Candle, we expect to ship your order within approximately 4-5 weeks. In order to fill all of the outstanding orders, Yankee Candle will be making multiple shipments to us. We will fill orders as the candles arrive but please don't be concerned if you hear that others have received their candles before you do.
Also, please note that when you receive your shipment confirmation, the quantity indicated on this confirmation will reflect only one votive, even though we will actually be shipping a box of 18 votive candles.
Again, we thank you for your patience and apologize for any inconvenience.
Sincerely,
Kelly Messman
Director of Customer Service
-----------------------------------------------------------------------------------------------------------
Yesterday, I posted about a possible price mistake at Bed Bath and Beyond for Yankee Candle Votives.
Just a few minutes ago, I received this email from Bed Bath and Beyond Customer Service:
Oops! We made a mistake.
For a period of time, the description on our website said that we were selling a "set of 18" votive candles for $1.99, when, in fact, it should have said "one" votive candle for $1.99. When word got out, orders took off and far exceeded the quantities that were available for sale. Clearly, this is our mistake and we are going to fulfill your order. The only problem is that we need a little time. We are working closely with Yankee Candle to get these candles made and sent to us. As soon as we know how long that will take, we will send you an update. If, however, you would prefer to cancel your order, please email us atcustomer.service@bedbath.com.
We are very sorry for any inconvenience or confusion this may have caused. Thank you for your patience. If you have any additional questions, please email us at customer.service@bedbath.com.
Sincerely,
Kelly Messman
Director of Customer Service
Bed Bath & Beyond
Hmmm...I think I can wait! ;)
THIS BLOG HAS MOVED! Please update your bookmark to AllThoseThingsILove.com for the most recent deals and matchups like this! :)
No comments:
Post a Comment